March 15th - BEWARE of Counterfeits!
March 15th, 2007 - As an industry mainstay for over 75 years,
we here at Arrow Safety Device are committed to providing you, the consumer, with the best quality parts at the lowest prices available.
It saddens and troubles us to hear that our great products are being copied and produced with inferior quality and materials.
Yes, recently, it has come to our attention that people have been approaching our potential customers and our existing customers with
products bearing our name. These products, which we have been able to get a hold of, are made to resemble some of our distinct Lamps.
Bearing our Logo, these inferior lamps could have been sold to potentially numerous buyers. Not only are they paying for an inferior product,
but when these fake “Arrow” Lamps inevitably break or cease to work, those buyers investment will have been lost.
What can I do to combat counterfeit products? What can I do to protect myself?
If you believe you may have purchased counterfeit parts, contact Arrow Safety Device immediately. Arrow is working to stop these dangerous,
illegal, unethical practices. Being informed of these practices as soon as possible is the only way to combat counterfeiting.
If someone approaches you with products you believe may be counterfeit, contact Arrow Safety Device to confirm their authenticity.
Another method is to rely on your existing purchasing methods. Call Arrow Safety Device’s Sales department to place your order,
or use our official Website to purchase our quality control, laboratory tested Products.
What if I may have already purchased parts I believe to be counterfeit?
Unfortunately, there is not much you can do to receive reimbursement. Arrow Safety Device is committed to offering customer support
for our great products. We will not however, support an industry that some sources estimate accounts for $600 Billion in Sales each year,
an industry that hurts the American Worker and strains International Trade.
To learn more about counterfeiting, visit any of these links:
Interpol
International Chamber of Commerce Initiative: B.A.S.C.A.P.
World Intellectual Property Organization
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